Privacy Policy

Last updated: March 2026

1. Introduction

Trust Wallet Card ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crypto-linked card services, website, and related applications.

2. Information We Collect

2.1 Information You Provide

• Public wallet address when you connect your Trust Wallet
• Transaction data generated through card usage
• Communication records when you contact our support team

2.2 Automatically Collected Information

• Device information (browser type, operating system, device identifiers)
• IP address and approximate geolocation
• Usage data (pages visited, features used, session duration)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Process and facilitate card transactions
• Provide, maintain, and improve our services
• Detect, prevent, and address fraud and security issues
• Comply with legal and regulatory obligations
• Communicate with you about service updates and promotions
• Generate anonymized analytics to improve user experience

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Licensed payment processors and card network partners (Visa, Mastercard)
• Regulatory authorities as required by applicable law
• Service providers who assist in operating our platform under strict confidentiality
• Law enforcement agencies in response to valid legal requests

5. Data Security

We implement industry-standard security measures including 256-bit TLS encryption, biometric authentication, real-time fraud monitoring, and SOC 2 Type II certified infrastructure. Your private keys and seed phrases are never collected or stored by us.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained for a minimum of 5 years as required by financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to or restrict processing of your data
• Data portability

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR and other applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at [email protected].